Users can ask questions at different levels of granularity.
Speeds up research by providing precise, Al-generated answers.
Works within the company's existing knowledge ecosystem.
Handles a vast number of queries and research articles efficiently.
A leading global pharmaceutical company, founded more than 75 years ago, specializes in providing a wide range of medicines, including generics and over-the-counter products. The company is committed to offering affordable healthcare solutions, with a focus on respiratory disease, cardiovascular disease, arthritis, diabetes, depression, paediatric and various other medical conditions
With more than 50k doctors on the platform, the company needed an efficient way to provide researchers, medical professionals, and internal teams with instant access to its vast repository of research articles. The existing process required users to manually search for articles on the company’s web application and read through them to extract relevant information. This was time-consuming and often led to inefficiencies in research workflows. The company sought Al-driven solution streamline informnation ritriaval improve accessibility, and enable interactive exploration of research insights.
The AI solution offers modular training and quizzes to assess participant understanding, ensuring comprehensive learning and skill evaluation.
Detailed analysis of participant performance provides insights for the product team, aiding in the identification of knowledge gaps and training needs.
AI Assistant serves as a support agent for medical representatives to refer back to details while on field ensuring consistent & accurate information provision by everyone.
The bots are secured with multiple security techniques to ensure product information is in safe hands and is available to company employees only.
Natural language processing (NLP) facilitates intuitive, conversational interactions, allowing seamless exploration of research data insights.
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