About “Avexha”
We are a start-up in the field of artificial intelligence with a focus on innovation, automation, and ground breaking conversational AI services. With innovative solutions around Artificial Intelligence and process automation, we help our customers to enhance user experience and employee productivity.  

The Role: 
It’s an exciting time to work with Avexha. We are currently going through an unprecedented period of transformation powered by a pipeline of innovative projects and as a result, we are looking for a Chatbot developer in India. This role will be working quite closely with the office of CTO and you will be responsible for engineering flagship cloud-based solutions. You will be an experienced developer and thought leader, yet we will expect you to remain at the forefront of cloud-native technologies. You are undoubtedly self-motivated and an enthusiastic learner with a research-oriented mindset.  

You Will:  

• Engineer new, next-generation chatbot solutions based on modern Cloud Native & AI principles 
• Implement enhancements to existing NLP products based on the product roadmap  
• Research & contribute to the growing technology roadmap from an AI perspective  
• Assess existing products and suggest and implement enhancements  
• Work on PoC, MVP and applications, transformational projects that target AWS cloud  
• Get deeply involved in hands-on coding/development  
• Contribute to our R&D innovation activities  
• Produce white papers, reference architectures, and best practice guides  
• Advise on best practices for chatbot development  
• Help, lead, educate, and mentor less experienced engineers/apprentices or interns and share best practice approaches to chatbot development  
• Contribute ideas, concepts, best practices, code reviews, and code development to deliver on tight timelines in a fast-paced application development environment.  
• Embrace developing software for performance, scale, quality, security, and lowest cost.

Responsibilities: 

• Design scalable conversational flow and rules of bots using AWS Lex and Lambda (node.js) and Natural Language Processing (NLP) programming  
• Build highly conversational chatbots on AWS Lex using Lambda  
• Test solution bots, incorporate user feedback, and document conversational rules  
• Connect bots via APIs to enterprise platforms  
• Create APIs to perform automation via chatbots or to improve NLP  
• Perform function/feature feasibility analysis, design a plan for execution, and make architectural adjustment recommendations if needed  
• Collaborate and provide guidance to other developers  
• Participate in Daily Stand up, sprint, and iterative development  
• Implement Retrieval-Augmented Generation (RAG) systems and work with Large Language Models (LLMs)  
• Integrate Knowledge Graphs for enhanced contextual understanding in chatbot applications  
• Develop robust AI applications using Python, Langchain, Llamaindex, spaCy, and RASA  
• Fine-tune LLMs for the development of advanced RAG systems and AI agents augmented with knowledge bases, particularly for the healthcare domain

What to expect 

• You may have the responsibility of managing a team and their output. 
• You may have to frequently travel within the day for face-to-face meetings with customers and other business partners. Depending on requirements overnight or overseas travel may also be required. 
• You’ll be expected to dress in office formal, especially for client meetings 

Skills Required 

• Essential:  
  • Experience: 5+ years of experience in IT sales, with a strong track record of selling to clients in the UK and USA. 
  • Demonstrable experience of meeting revenue targets year on year 
  • Education: Bachelor’s degree in business, Marketing, Information Technology, or a related field; MBA is a plus. 
  • Knowledge: Solid understanding of IT products and services, including software solutions, cloud services, and IT consulting. 
  • Skills: Excellent verbal and written communication skills; strong presentation and negotiation abilities. 
  • Self-Starter: Proven ability to work independently in a remote setting, demonstrating initiative and a results-driven mindset. 
  • Tech-Savvy: Proficient with digital communication tools, CRM software, and online sales platforms.  
  • SME Understanding – Knowledge of AI & IT application product/services 
  • Expertise in product and services selling 
  • Strong track record of achieving targets in delivering sales  
  • Outstanding communication and collaboration skills and leading by example 
  • Expert level skill on Microsoft PowerPoint and Excel 
  • Flexible and proactive approach and readiness to adopt new tools for sales purposes 
  • Working knowledge of inbound marketing, sales and customer service tools such as hubspot etc. 
  • Expert in negotiations and persuasion 
  • Ability to set goals, plans and manage sales projects 
  • Research and strategic analysis mindset 
  • Demonstrable experience of analysing competitors and customers

• Desired:
  • Experience of working in a Start-up/Tech Sales environment   
  • Experience of working or medium to basic level of understanding of AI technology 

Being a start up business, employees’ work is not limited to their remit; We are looking for an enthusiastic colleague who is ready to to fulfill miscellaneous tasks, go above and beyond the day-to-day. You should be motivated to explore and implement new ideas and strategies to further the company’s aims. 

If you are a driven sales professional with a passion for technology and a desire to excel in international markets, we encourage you to apply for this exciting remote opportunity! 

• Develop, implement, and optimize digital marketing campaigns across various channels (SEO, SEM, email marketing, etc.) to drive traffic and conversions. 
• Analyze website traffic and user behavior to optimize the company’s online presence and improve engagement. 
• Track, report, and analyze the performance of digital marketing campaigns, and assess against goals (ROI and KPIs). 
• Manage and grow Avexha’s social media platforms (LinkedIn, Blog, YouTube, Facebook, Instagram, etc.) by crafting engaging content, content calendars and using various engagement, awareness and inbound lead generation techniques. 
• Develop, implement, and optimize inbound marketing strategies to generate high-quality leads. 
• Manage and optimize lead nurturing workflows using marketing automation tools (e.g., HubSpot, Marketo, Pardot). 
• Segment audiences and develop targeted content strategies for lead conversion. 
• Work with the sales team to ensure smooth lead handover and follow-up. 
• Conduct keyword research and develop strategies to improve organic search rankings. 
• Collaborate with the content team to create SEO-optimized content (blogs, landing pages, etc.). 
• Monitor SEO performance through tools like Google Search Console and SEMrush. 
• Ensure the website and digital content are optimized for maximum visibility and performance. 
• Use Google Analytics to track and report on key metrics such as traffic, conversions, bounce rates, and user behavior. 
• Provide actionable insights from data to improve marketing campaigns and website performance. 
• Set up goals, funnels, and dashboards to measure the success of marketing initiatives. 
• Plan, implement, and optimize paid search campaigns on Google Ads (AdWords) and other PPC platforms. 
• Conduct A/B testing on ad copy, landing pages, and targeting to improve click-through rates (CTR) and conversion rates. 
• Manage PPC budget allocation and ensure a strong ROI for all paid campaigns. 
• Create and implement social media strategies to increase brand awareness and engagement within the tech industry. 
• Monitor social media trends, tools, and applications, and recommend new tactics to enhance the company’s social media presence. 
• Engage with our audience through community management, responding to inquiries, comments, and feedback. 
• Work with design and content teams to create high-quality content, including blogs, infographics, and videos that align with the company’s brand messaging. 
• Collaborate on the production of email newsletters, website content, and marketing collateral to support campaigns. 
• Monitor and measure digital marketing efforts using web analytics tools (e.g., Google Analytics, HubSpot, etc.). 
• Provide reports on marketing campaign performance and insights to improve future strategies. 
• Collaborate with the sales team to align marketing efforts with sales objectives. 
• Work closely with cross-functional teams, including product and development teams, to ensure consistent messaging across all channels. 
• Collaborate with internal teams, including sales, design, and content, to ensure consistency across all marketing efforts. 
• Manage cross-channel campaigns and ensure alignment between inbound marketing, PPC, SEO, and social media efforts. 
• Assist in the planning and execution of digital marketing events and webinars. 
• Knowledge of email marketing platforms and campaigns (e.g., Mailchimp, ActiveCampaign). 

Skills Required 

• Essential:  
• Proficiency in digital marketing and social media management. 
• Minimum of 2-3 years of experience in digital marketing, with a strong focus on inbound lead generation, SEO, Google Ads, PPC, and social media marketing. 
• Proficient in using Google Analytics, Google Ads, and other digital marketing tools and platforms. 
• Strong understanding of SEO best practices and experience with keyword research and on-page/off-page optimization. 
• Hands-on experience with social media platforms (Facebook, LinkedIn, Twitter, Instagram) and social media management tools (e.g., Hootsuite, Buffer). 
• Experience of setting up inbound lead generation 
• Strong communication, content creation, and copywriting skills. 
• Excellent written and verbal communication skills. 
• Strong attention to detail and the ability to handle multiple projects simultaneously. 
• Ability to manage multiple projects and meet deadlines. 
• Bachelor’s degree in marketing, Business, Communications, or a related field. 

• Desired:
  • Familiarity with AI/IT industry and emerging tech trends. 
  • Familiarity with content management systems (CMS) like WordPress or Shopify. 
  • Experience in paid advertising (Google Ads, Facebook Ads). 
  • Knowledge of CRM systems and marketing automation platforms. 
  • Basic graphic design skills (e.g., Canva, Adobe Creative Suite). 
  • Experience with retargeting and display advertising. 

Be a part of a cutting-edge team driving innovation in AI and technology at Avexha. We value creativity, data-driven thinking, and a collaborative work environment. 

Education:  

• Bachelor’s degree in Marketing, Digital Marketing, Communications, or related field. 
• Proven work experience in digital marketing, particularly within IT or tech sectors.